Frequently Asked Questions

What do I need to bring with me?
You should wear swimwear or short and a T-shirt and a pair of trainers or river shoes. Bring along a sunscreen or hat, your voucher or money for payment and a change of clothes for afterwards.

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Can I bring a camera?
Yes. We have dry bags for your cameras so you can use them when we stop for pictures.

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What about a video camera?
Yes, the same applies, although it would be safer to leave it behind. We have camera crew who can produce a professional video record of your adventure.

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Do we get anything to eat during the trip?
After the rafting, we serve a full buffet lunch at our garden restaurant on the banks of the river. The buffet, which is prepared by the famous Cafe Wayan in Ubud, includes Balinese specialties and a variety of international dishes.

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How much is it?
The price for adults is US$ 68

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Will I be picked up at my hotel?
Yes. From Nusa Dua it takes about one hour to get to the start point, about 45 minutes from Sanur and Kuta and about 15 minutes from Ubud.

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How long does the trip take?
The whole trip takes about half a day, with about two hours spent on the river, an hour for a meal and shower after the trip and transport to and from your hotel.

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What time will I get back after the trip?
The whole trip takes about five hours, depending on where you are picked up from. Four hours from Ubud, four and a half hours from Kuta and Sanur and five hours from Nusa Dua.

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Where is the river?
The Ayung river is near Ubud, in the foothills of the volcanoes. It runs through rain forest, with a variety of unusual plants and ancient trees along the way.

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How often do we stop along the river?
We stop once for a 10 minutes rest near a waterfall and make a couple of short stops to take photographs.

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What is there to see?
Many birds and animals live along the rivers. There are more than 10 spectacular waterfalls falling into the river which runs past steep stone cliffs and tropical ran forest. On the other bank, Balinese people can be seen working in their fields or swimming in the river.

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How fast is the river?
The Ayung River is a Class 2 rafting river, which means it is rocky, safe and fun. The grading system goes from one, which is flat, up to five, which is considered un-raftable.

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How many rapids are there?
There are 25 rapids on the trip. Some are bigger than the others, but they are all safe and fun.

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Do the guides speak English?
All our guides speak English, and many speak a number of other languages, including Japanese, Mandarin, Cantonese and Korean. We also have interpreters available for the safety briefings.

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What about in an emergency?
Although our rafting is perfectly safe and we have never had a serious accident, all our guides are trained in first aid and experienced in handling potential dangers. We carry out regular safety drills and training sessions for our staff.

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Is there any insurance?
We offer US$ 100,000 insurance to our customer, backed by an international insurance company. Although the guides will take care of your equipment on the river, please take responsibility for your own belongings and they are not covered.

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Is the river safe for children and/or old people?
The river is safe for children aged nine years and over. Children's rates apply to those aged 9-12 and we will take anyone up to the age of 65 providing they are fit.

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